Terms of Service — Digital Identity, Ownership, Transfers | Disocy

Purpose

This document governs the contractual relationship between you, as User, and Disocy for access to the site and the purchase of products and services offered through it. It sets out the general legal conditions applicable and the essential framework relating to any hybrid assets that may form part of the products.

Executive binding agreement

By completing a purchase, interacting with this interface or checking the acceptance box during checkout, you expressly enter into a binding contract with Disocy and accept these Terms of Service. In case of conflict between these Terms and integrated protocols, these Terms prevail.

Applicable definitions

Piece: physical product manufactured by or for Disocy, which may incorporate digital identity elements.
Reservation: act by which the customer requests the conditional manufacture of a piece and, where applicable, makes a partial or full advance payment under the relevant campaign or ordering model.
Minimum threshold: objective condition that must be reached to activate campaign production, such as a minimum number of reservations or another published criterion.
DiD™: where relevant, the digital identity system linked to the piece.

1. Scope and acceptance

Parties: this contract is entered into between you, the User, and Disocy.
Formation: express acceptance by a non-preselected checkbox during checkout is required to perfect the contract and may be retained as evidence of consent.
Changes: Disocy may update these Terms. The version in force will be the one published on this page. Where a change materially affects the User's rights, notice will be given in accordance with applicable law.

2. User obligations

The User agrees to:

provide accurate and up-to-date information;
use the site, products and services in accordance with law and these Terms;
not tamper with or interfere with hardware elements integrated into items, nor perform reverse engineering, unauthorized extraction or circumvention of technical measures that compromise functional integrity or system security;
not use unauthorized access mechanisms, improper automation, technical scraping or other techniques that breach the infrastructure.

Breach may give rise to legal actions and to technical or contractual measures by Disocy.

3. Price and payment

Prices, taxes and payment conditions are those displayed at the moment of purchase.
Any additional charge will be disclosed prior to order confirmation.
Failure to pay entitles Disocy to suspend or refuse performance of the contract and to pursue legal remedies.

4. Delivery, transfer of risk and claims

Delivery terms, lead times and the point at which risk passes are governed by the Shipping Policy.
Claims about delivery, order condition or requests for returns or refunds are handled under the Refund Policy.

5. Items with digital identity (DiD™): material and legal scope

Nature: certain items include a digital identity embodied in hardware and a digital record identified as DiD™. In these Terms the "piece" and the digital identity are distinct concepts.
Definitions:
- piece: the physical object delivered to the Customer;
- integrated hardware: the chip or electronic modules embedded in the piece (for example: DiD™ Primary Chip, and, depending on configuration, DiD™ Backup Chip or DiD™ Card);
- digital identity: the record and associated data that form DiD™.
Delivered documentation: shipments may include Disocy Box, which contains the physical piece, the physical certificate and the technical sheet. The claim token printed in the certificate is an evidentiary element linked to ownership.
Authenticity verification: NFC reading of the chip may redirect to the authorized verification service at https://did.disocy.com. The list of authorized domains is published here:
disocy.com (Main Website): Official Disocy website. Shop, piece archive, customer private area, DiD™ management and all core platform activity.
auth.disocy.com (Authentication Portal): Subdomain dedicated to authentication. Handles login, registration and shared session management across all authorized Disocy domains.
did.disocy.com (DiD™ Verification): Public authenticity verifier. Used to query and verify the authenticity and history of any DiD™ registered in the ecosystem.
cdn.disocy.com (Public CDN): Authorized public asset delivery domain. Serves brand files, media assets and other static resources published by Disocy.
fx.disocy.com (Exchange rates (FX)): Official Disocy foreign-exchange API. Supplies reference rates and currency conversion data for catalog pricing, checkout totals, invoices and internal reporting.
disocy.co (.co Extension): Authorized network extension domain. Redirects to the main website.
disocy.org (.org Extension): Authorized network extension domain. Redirects to the main website.
disocy.eu (.eu Extension): Authorized domain for the European region. Redirects to the main website.
disocy.link (.link Extension): Authorized extension domain for direct links. Redirects to the main website.
disocy.net (.net Extension): Authorized network extension domain. Redirects to the main website.
disocy.es (.es Extension): Authorized domain for Spain. Redirects to the main website.
disocy.fr (.fr Extension): Authorized domain for France. Redirects to the main website.
diso.cy (Short Domain): Authorized short domain (diso.cy) for compact link sharing. Redirects to the main website.

For technical assistance, prefer the platform flows; where necessary, contact support@disocy.com.

Integrity and warranties: the technical condition of the piece and the integrity of the integrated hardware determine its value. Separation, manipulation, alteration or substitution of the integrated hardware may void warranties and have contractual and ownership consequences.

6. Transfer of ownership: contractual framework and essential effects

The transfer of the digital identity that accompanies a piece is subject to requirements and legal consequences. The following are the essential contractual rules:

Initiation: the transfer must be initiated from the current owner's collection or management area.
Preconditions: the DiD™ must be claimed and active; the owner must hold the claim token or credentials proving control.
Authorization: the owner authorizes the operation via the platform's secure mechanism; the process may require entry of the claim token.
Periods and limits: there is a configured waiting period of 14 days following acquisition or the last completed transfer.
Recipient acceptance: the recipient has 14 days to accept the transfer invitation via the secure link they receive.
Review and approval: transfers may be subject to operational review by authorized staff; approval may result in issuance of a new physical certificate and invalidation of the previous claim token.
Costs: the operation may involve the applicable transfer fee: €0.
Final effects: once completed and approved by Disocy, the transfer changes registered ownership and may affect warranties and responsibilities.
Support: if you cannot initiate the process from your user area, contact transfer@disocy.com.

Note: this section sets out the legal framework. Detailed operational steps are handled by platform flows and the operational documentation.

7. Withdrawal rights and refunds (consumers)

The full withdrawal regime and operational steps for refunds and returns are set out in the Refund Policy. For contractual clarity:

Refund before shipment: where applicable, the User may request a refund from their user area prior to dispatch. In that case no physical return is required; if approved, the refund will be issued to the original payment method.
Return after shipment: where the piece has already been shipped and received, a return requires the physical remittance of the good according to the Refund Policy. Returns are subject to inspection and the criteria set out in that policy.
Reference timings: configured system timings are: total withdrawal period of 21 days; request window of 14 days from shipment; and a delivery grace period of 7 days for receipt.

Initiate the process preferably from your collection. Email and support channels are complementary: returns@disocy.com.

8. Intellectual property, industrial rights and technical protection

Unless expressly stated otherwise, all intellectual and industrial property rights in the Disocy ecosystem, including software, source code, interfaces, documentation, texts, visual materials, technical architectures, databases, APIs, designs and elements linked to DiD™, belong to Aaron Retamero.

To the fullest extent permitted by law, reproduction, distribution, transformation, systematic extraction, reverse engineering, decompilation, circumvention of technical measures, device manipulation, unauthorized access, technical scraping or unauthorized exploitation of protected elements is prohibited.

Any attempt to alter, breach or circumvent security or verification measures may result in technical containment, revocation of access and the exercise of remedies through civil, commercial, administrative or criminal channels.

disocy.com (Main Website): Official Disocy website. Shop, piece archive, customer private area, DiD™ management and all core platform activity.
auth.disocy.com (Authentication Portal): Subdomain dedicated to authentication. Handles login, registration and shared session management across all authorized Disocy domains.
did.disocy.com (DiD™ Verification): Public authenticity verifier. Used to query and verify the authenticity and history of any DiD™ registered in the ecosystem.
cdn.disocy.com (Public CDN): Authorized public asset delivery domain. Serves brand files, media assets and other static resources published by Disocy.
fx.disocy.com (Exchange rates (FX)): Official Disocy foreign-exchange API. Supplies reference rates and currency conversion data for catalog pricing, checkout totals, invoices and internal reporting.
disocy.co (.co Extension): Authorized network extension domain. Redirects to the main website.
disocy.org (.org Extension): Authorized network extension domain. Redirects to the main website.
disocy.eu (.eu Extension): Authorized domain for the European region. Redirects to the main website.
disocy.link (.link Extension): Authorized extension domain for direct links. Redirects to the main website.
disocy.net (.net Extension): Authorized network extension domain. Redirects to the main website.
disocy.es (.es Extension): Authorized domain for Spain. Redirects to the main website.
disocy.fr (.fr Extension): Authorized domain for France. Redirects to the main website.
diso.cy (Short Domain): Authorized short domain (diso.cy) for compact link sharing. Redirects to the main website.

9. Limitation of liability

To the extent permitted by law in Spain / European Union:

the total liability of Disocy under this contract is limited to the amount actually paid for the product or service subject to the claim;
Disocy will not be liable for indirect damages, loss of profits, loss of opportunity or consequential loss, except where mandatory law imposes otherwise;
statutory consumer rights and warranties remain unaffected as required by applicable law.

10. Force majeure

Neither party will be liable for failure or delay caused by events beyond its reasonable control, including natural disasters, acts of public authority, essential supplier failures, widespread network outages or external cyberattacks.

11. Governing law and jurisdiction

Governing law: the laws of Spain / European Union.
Jurisdiction: the parties submit to the competent courts of Spain / European Union, unless mandatory law provides otherwise.
Severability: if any provision is held invalid or unenforceable, the remainder will remain in force to the extent legally possible.

12. Legal contact

Legal notices and formal demands must be sent to: legal@disocy.com.

INTEGRATED LEGAL LINKS

For a complete understanding of your relationship with Disocy, please review: